Hello, I’m Neysa! As the welcoming face at our front desk, I love meeting new people every day and helping create positive experiences from the very first hello. There’s something special about being part of someone’s healthcare journey, even in small ways.

Growing up as a military kid, I called many places home before putting down roots in the Everett area with my family. While I earned my degree in Fashion Design, I’ve discovered a deep appreciation for healthcare and learning how to nurture our bodies – though my creative side still shines through in everything I do.

When I’m not greeting patients, you’ll likely find me with my nose in a book or sewing machine humming away. I have a particular passion for creating historical clothing – each stitch feels like bringing the past to life. At home, life is full of love and laughter with my two wonderful kids and our lovable dog (who probably thinks she’s my third child).

I believe creativity is meant to be shared, whether it’s through designing a beautiful garment, singing while I clean (much to my family’s amusement), or simply encouraging others to embrace their artistic side. Every day is an opportunity to find inspiration – in our work, our hobbies, and the people around us.

Looking forward to meeting you and maybe even sharing some creative ideas along the way!

Hi! I’m Caileigh (though some call me Cail). As the friendly face of our front office, I love being the first and last person our patients see during their visit—whether it’s with a warm welcome, a listening ear, or just a little extra positivity to send them on their way. Helping people feel seen and cared for is my favorite part of the job.

Born and raised in Kirkland, WA, I’ve moved around a bit but now call Lynnwood home. My career path has been anything but ordinary—I started as a cosmetologist (thanks to my training at Gene Juarez Academy!), where I discovered that making people feel good was even more rewarding than helping them look good. Traveling through Central America deepened that passion, opening my eyes to holistic ways of caring for both body and mind.

When I’m not at the clinic, you’ll find me buried in a book (words are windows to the soul, after all), belting out show tunes while cleaning, or baking something sweet when the mood strikes. Music is my constant companion—whether at karaoke, concerts, or just dancing around my kitchen. I’m also a proud single mom to an amazing little girl, a doting cat mom to Bad Kitty (who lives up to her name), and a self-proclaimed waffle-maker collector (one for every season, obviously). Oh, and if you ever need a deep dive into WWII history or a heated debate about Lord of the Rings vs. Harry Potter, I’m your girl.

My mantra? Everything happens for a reason—the good, the hard, and the in-between. Life’s twists and turns shape who we’re meant to be, and I’m here to embrace the ride (freak flag flying, of course). At the end of the day, I want you to know: I’m just a human doing my best, and I hope you feel empowered to do the same.

Hello! I’m Elle (like the letter L). As the Executive Assistant here, I thrive on helping our doctors focus on what matters most—their patients—by streamlining processes, enhancing communication, and fostering a clinic environment that feels both efficient and welcoming.

A proud Washingtonian, I grew up in Spokane and fell in love with the west coast during my time at Western Washington University (Go Vikings!). Now, I can’t imagine living anywhere else. Between the mountains, the ocean, and our (sometimes unpredictable) four seasons, this state has it all—just like my job, which lets me combine problem-solving with a passion for people.

Before joining NHMC, I honed my organizational skills as an Executive Assistant at Amazon and even dabbled in the glam world of cosmetics at Seattle’s flagship Nordstrom. (Apparently, I have a thing for iconic Seattle-born companies!) Outside work, you’ll find me lifting weights, baking (thanks to Food Network’s Baking Championships—results may vary), or geeking out over video game tournaments and comics. I’ve also proudly beaten every generation of Pokémon—yes, even Cynthia’s infamous Garchomp.

At home, life revolves around my tiny but mighty crew: Konoha, our sassy chihuahua mix, and my son, the (objectively) cutest Scorpio king, who inspired the nursery mural I painted myself. As a fierce advocate for work-life balance, I believe caring for yourself isn’t selfish—it’s essential. Need a pep talk? I’ve got you covered.

While I wear many hats here—including being Dr. Kuo’s wife—my priority is ensuring every patient feels supported, respected, and excited about their journey with us. Let’s make great things happen together!