Meet Our Staff
We strive to be friendly, dependable, down to earth, professional, and team oriented. Please do not hesitate to reach out if you require assistance.
Neysa
Hello, I'm Neysa! As the welcoming face at our front desk, I love meeting new people every day and helping create positive experiences from the very first hello. There's something special about being part of someone's healthcare journey, even in small ways.
Growing up as a military kid, I called many places home before putting down roots in the Everett area with my family. While I earned my degree in Fashion Design, I've discovered a deep appreciation for healthcare and learning how to nurture our bodies - though my creative side still shines through in everything I do.
When I'm not greeting patients, you'll likely find me with my nose in a book or sewing machine humming away. I have a particular passion for creating historical clothing - each stitch feels like bringing the past to life. At home, life is full of love and laughter with my two wonderful kids and our lovable dog (who probably thinks she's my third child).
I believe creativity is meant to be shared, whether it's through designing a beautiful garment, singing while I clean (much to my family's amusement), or simply encouraging others to embrace their artistic side. Every day is an opportunity to find inspiration - in our work, our hobbies, and the people around us.
Looking forward to meeting you and maybe even sharing some creative ideas along the way!
Elle
Hello! I’m Elle (like the letter L). As the Executive Assistant here, I thrive on helping our doctors focus on what matters most—their patients—by streamlining processes, enhancing communication, and fostering a clinic environment that feels both efficient and welcoming.
A proud Washingtonian, I grew up in Spokane and fell in love with the west coast during my time at Western Washington University (Go Vikings!). Now, I can’t imagine living anywhere else. Between the mountains, the ocean, and our (sometimes unpredictable) four seasons, this state has it all—just like my job, which lets me combine problem-solving with a passion for people.
Before joining NHMC, I honed my organizational skills as an Executive Assistant at Amazon and even dabbled in the glam world of cosmetics at Seattle’s flagship Nordstrom. (Apparently, I have a thing for iconic Seattle-born companies!) Outside work, you’ll find me lifting weights, baking (thanks to Food Network’s Baking Championships—results may vary), or geeking out over video game tournaments and comics. I’ve also proudly beaten every generation of Pokémon—yes, even Cynthia’s infamous Garchomp.
At home, life revolves around my tiny but mighty crew: Konoha, our sassy chihuahua mix, and my son, the (objectively) cutest Scorpio king, who inspired the nursery mural I painted myself. As a fierce advocate for work-life balance, I believe caring for yourself isn’t selfish—it’s essential. Need a pep talk? I’ve got you covered.
While I wear many hats here—including being Dr. Kuo's wife—my priority is ensuring every patient feels supported, respected, and excited about their journey with us. Let’s make great things happen together!
Chelsea
Hi, I’m Chelsea – one of the front desk receptionists here.
I love meeting people and helping them feel comfortable—especially when they’re stepping into a new space. My goal is to make sure every patient feels welcomed and cared for from the moment they walk through our door.
Before working here, I spent about eight years as a mental health therapist, primarily working with children and families. Over the last year, I’ve been diving into my passion for nutrition by studying to become a Nutritional Therapy Practitioner. I truly believe that health isn’t just about the physical—it’s also about our minds, emotions, and how everything connects. A well-rounded approach can make all the difference in how we feel and live.
When I’m not at the clinic, you’ll probably find me catching up with a friend over coffee, chasing after my playful (and very energetic) Great Dane puppy, or soaking up the sun out on the lake with my husband. I’m always on the hunt for the best farmers markets, love experimenting in the kitchen, and enjoy exploring all the hidden gems Seattle has to offer. As a born-and-raised Southern Californian, I live for summer sunshine—and I’m learning to find the charm in Seattle’s cozier, cloudier days too!
Katrina
Hi, I am Katrina, your Patient Insurance Advocate!
I come from a family of caregivers, but followed a little bit different path into medical billing. After my sister became a naturopathic physician, I saw the need for a billing specialist to help this subset of doctors. I wanted to be able to be an advocate, not only for physicians but also for patients, ensuring the fair treatment and respect of everyone.
I enjoy working directly with patients to help them navigate the confusing world of insurance and answer any questions they may have.
I currently live in Washington State just outside of Seattle with my German Shepherd, Ava. Family is very important to me and I try to spend as much time with them as possible. I also enjoys painting, baking, and exploring the beautiful North West.