Hello, my name is Malaya. I am originally from Washington and have lived all over the state. I have diverse work experience, so with my mix of past knowledge, it has made me the awesome receptionist that I am today.

I love to talk with patients, listen to their stories, and develop a connection with them. I have a strong work ethic and give 100% to whatever I am doing. I strive to learn something new every day.

Outside of work, I am a mom of three, and they are my heart and soul. I love going on adventures with them. And for time outside of my kids, I enjoy sitting down with a good book or putting on headphones and working on a painting. I usually have 1-3 art projects that I am working on. I secretly want my own adult version of a tree house.

Hi, I am Katrina, your Patient Insurance Advocate!

I come from a family of caregivers, but followed a little bit different path into medical billing. After my sister became a naturopathic physician, I saw the need for a billing specialist to help this subset of doctors. I wanted to be able to be an advocate, not only for physicians but also for patients, ensuring the fair treatment and respect of everyone.

I enjoy working directly with patients to help them navigate the confusing world of insurance and answer any questions they may have.

I currently live in Washington State just outside of Seattle with my German Shepherd, Ava. Family is very important to me and I try to spend as much time with them as possible. I also enjoys painting, baking, and exploring the beautiful North West.