
Meet Our Staff
We strive to be friendly, dependable, down to earth, professional, and team oriented. Please do not hesitate to reach out if you require assistance.


We strive to be friendly, dependable, down to earth, professional, and team oriented. Please do not hesitate to reach out if you require assistance.
Hello, my name is Malaya. I am originally from Washington and have lived all over the state. I have diverse work experience, so with my mix of past knowledge, it has made me the awesome receptionist that I am today.
I love to talk with patients, listen to their stories, and develop a connection with them. I have a strong work ethic and give 100% to whatever I am doing. I strive to learn something new every day.
Outside of work, I am a mom of three, and they are my heart and soul. I love going on adventures with them. And for time outside of my kids, I enjoy sitting down with a good book or putting on headphones and working on a painting. I usually have 1-3 art projects that I am working on. I secretly want my own adult version of a tree house.
Hi, I am Katrina, your Patient Insurance Advocate!
I come from a family of caregivers, but followed a little bit different path into medical billing. After my sister became a naturopathic physician, I saw the need for a billing specialist to help this subset of doctors. I wanted to be able to be an advocate, not only for physicians but also for patients, ensuring the fair treatment and respect of everyone.
I enjoy working directly with patients to help them navigate the confusing world of insurance and answer any questions they may have.
I currently live in Washington State just outside of Seattle with my German Shepherd, Ava. Family is very important to me and I try to spend as much time with them as possible. I also enjoys painting, baking, and exploring the beautiful North West.
Whether you are new or established patient, we hope you have stayed mentally and physically healthy during this devastating pandemic. We know these have been challenging times, but have hope, the end is in sight! Here are some key updates:
1. All good things must come to an end at some point, and it is with a bittersweet heart that we announce the retirement of Dr. Richard Kitaeff.
2. Dr. Kuo and New Health Medical Center will be moving to a new location, to be determined, but it will be in the near vicinity of the current location. You will be notified via e-mail as soon as more info is available.
3. Our phone number and email address will remain the same, so you can continue to contact us in the same manner as before, even during the period of transition!
As always, during this pandemic, we are operational with a new standard!
– each treatment room including the reception area has an air filter with the filters washed and changed frequently
– door knobs and surfaces are regularly cleaned with alcohol
– patients are encouraged to wash their hands as soon as they are in the clinic
We work remotely whenever we can, so we prefer communication by email: info@newhealthmed.com
or
call (425) 775-6001 to leave a voice mail and we will get back to you ASAP.
If there is a medical emergency, please contact 911.
If you have a respiratory illness
(cough and/or shortness of breath) with fever
(medically, a fever starts at 38 degrees C/100.4 degrees F)
Please call our clinic FIRST!
Let us know if you have had recent travel or come in contact with another sick individual.
Again, if you meet these criteria OR have any suspicions in regards to your wellness, DO NOT come to the clinic without calling us first.
In some case, we will advise you to present to the ER.
1. Meanwhile, avoid close contact with those who are sick
(but be kind; they’re sick, let’s not make them feel worse).
2. Practice good hand hygiene and avoid touching your face.
3. Clean and disinfect surfaces you touch regularly.
4. Cover your cough if you have one.
5. Stay home if you’re ill, have a few weeks of food and essential household items on hand in case a quarantine happens.
6. Lastly, don’t panic and don’t argue; you’ll just cause stress for yourself and others.
Sincerely,
NHMC